Posted by warglory
the reason why their base pay is so low, for good or bad, is to provide an incentive to provide the best service possible to patrons. That is the way the system works.
Posted by infestructure
Really? That is the reason their base pay is so low? Not because it's the status quo left behind a long time ago? I'm sure restaurant owners would love you to keep thinking that and paying their employee's salary...
The USA is the only country in the world who partakes in gratuity (I think) and every other country gets along just fine without it. The waitresses may be less fake, but apart from that, the service and food is just as good if you tip or not.
I can only speak for sure about Canada and the US as those are the only two countries I have been to, and Canada definitely partakes in gratuity. Upon research though, tipping is quite common in many parts of the world, particularly in Europe and South America. Wikipedia did highlight specifically that in New Zealand, gratuity isn't commonplace.
I'd honestly be curious to find out from a well traveled person around the PG, who has dined around the world, to see which country they went to had the best service.
I can only speak for my time in Sweden, as I don't usually do sit-down dining in other countries. There, you aren't expected to tip, but you can obviously do so if you feel they went above and beyond their job. The service was average, although that's likely a reflection of work ethics overseas. In my experience, no one in Scandinavia really "works their ass off" so to speak.